my90
helping communities and cops talk
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FAQs

   

 

What's my90?

Long story short, My90 is a go-between to help connect communities and the police. You text My90 and we sum up the information in your messages—without any personal information like your name or phone number. We analyze the messages and share the results with you and the police. In the end, the police know what you want to say without knowing who said it. Read more: How it Works.

Can I opt out? I don't want spam

Who does, right? We dislike spam just as much as you do. That's why we take your privacy very seriously. We don't send junk messages. We don't share your phone number with third parties. If you choose to receive updates from us, you can opt out at any time by texting 'STOP.' Learn more: Security & Privacy.

how can it be anonymous if i use my own phone? 

My90 is committed to protecting its users privacy. We preserve anonymity by automatically dropping any personal identifying information (such as names and phone numbers) from your text messages and using randomly generated identifying codes instead. Learn more: Security.

What if I have more to say?

That's great, we are listening! We try to keep My90 conversations short so that they're convenient. If you want to have a longer conversation, please get in touch with us. Please note that if you contact us via email or our contact form, it's not completely anonymous—we'll have the information you provide so we can get in touch. Ready to talk? Contact us!

What is your relationship with the police?

My90 works with police departments by contracting with cities. This means that a city will pay us to do our work and the service is free for the public. We think this makes a lot of sense—of course the police (via the city) should pay for a service that helps them communicate better with the public. And of course the public should not be expected to pay for this service. We treat the public and the police as equal stakeholders in our work. Please note that My90 is not part of any government agency or immigration services. We do not work with or share information with immigration (ICE).

Couldn't I just contact the police myself?

Yes. Police departments provide different ways for you to get in touch. Most of the time this information is available on their website. Some cities also have Independent Police Auditors. However, a lot of people don't contact the police directly. This may be because they don't have the time, they don't know how, or they don't feel comfortable contacting the police. This is why we're here. 

How do I use my90?

Text “Demo” to (619) 319-9090 to see how My90 works (only available in English right now). To see if My90 is active in your community, check out where we work. If we work in your city, please share your thoughts via text messages, our contact form, or our Facebook messenger. If we're not yet in your city, contact us to let us know you're interested or to share your questions and ideas.

Want to know more? We're here for you. Please contact us here or send us an email at: contact@textmy90.com